“High-calibre plenary sessions and panel discussions, engaging and insightful breakout sessions with industry peers, and good networking opportunity. The conference was very, very well organized.”
8:30 a.m. – 9:30 a.m. | Breakfast and networking
Breakfast isn’t just breakfast when you’re sitting next to some of the greatest minds in the insurance industry. Take advantage of all the forum has to offer by joining networking tables based on the products you use or the topics you’re interested in discussing.
9:30 a.m. – 9:40 a.m. | Welcome
Mark Broadhurst, Managing Director, Insurance, Europe, DXC Technology
9:40 a.m. – 10:40 a.m. | General session | Keynote
Ray August, President, Insurance Software & BPS, DXC Technology
Phillip Ehlen, Director, Insurance Solutions, DXC Technology
Annmarie Fini, Vice President, Customer Experience and Global Markets, Insurance Software & BPS, DXC Technology
Andrew MacDougall, Head of Insurance Software Delivery, Europe, DXC Technology
Steve Reid, Global Offering Manager, Broking, DXC Technology
Join Ray August, along with members of the DXC team, to kick off our time together. During this opening session, Ray will highlight the strategic investments DXC is making to drive customer success. We’ll explore how we are delivering on our customer commitments, using your feedback to shape the roadmap for our solutions and services. From AI to Centres of Excellence, you’ll learn about the enhancements you can take advantage of now – and into the future!
10:40 a.m. – 11:00 a.m. | Break and morning tea
11:00 a.m. – 12:00 p.m. | Breakout sessions
Breakout session | Broking industry keynote: Advancing customer success
Steve Reid, Global Offering Manager, Broking, DXC Technology
Ben Daines, Principal Pre-Sales Solutions, UK & Europe, DXC Technology
Mark Elvidge, Senior Manager Application Delivery, EMEA, DXC Technology
Anne Pearsall, Head of Product - Underwriting and Premium, London Insurance Market Joint Ventures
Since its launch last year, we’ve made great progress with DXC Assure Market Link, using your feedback to guide the solution’s roadmap and best support you with the adoption of Blueprint Two. During this session, we’ll explore how we are advancing both our DXC Assure solution and heritage products to ensure customer success. You’ll see new capabilities in action, and we’ll highlight additional ways we are delivering on our commitments to you, including our Product Advisory Group and recently launched DXC Assure Global Specialty Centre of Excellence.
Breakout session | Commercial & Specialty industry keynote: Delivering on our carrier commitment
Chris Kirby, Global Offering Manager, DXC Technology
During this session, DXC product and market experts will highlight how we have increased customer engagement to ensure our solutions deliver clear value and support you with the adoption of Blueprint Two. We’ll explore enhancements to DXC Assure Commercial and Specialty, DXC Assure Market Link and our heritage products to promote your customer success, and you’ll see several new capabilities in action! Plus, we’ll highlight additional ways we are delivering on our customer commitments, including our Product Advisory Group and recently launched DXC Assure Global Specialty Centre of Excellence.
Breakout session | DXC Assure Integral product keynote: Driving growth and modernisation
Beverley Chapman, Product Delivery Manager, Insurance, DXC Technology
Ian Gammie, Global Product Offering Lead, Integral, DXC Technology
Rakesh Pilli, Principal Pre-Sales Life & Wealth, DXC Technology
Neil Trussler, Integral Global Product Manager, DXC Technology
During this session, we’ll explore the investments DXC is making to help you modernise and grow your business. We’ll explore your upgrade options with DXC Assure Integral and demonstrate new capabilities, highlighting how DXC solutions can help support your business priorities. Plus, you’ll learn how we can help address some of your key business challenges through our Centres of Excellence.
Breakout session | DXC GraphTalk product keynote: Solution investments for customer success
Jerome Gagnaire, Director, Service Line Insurance Software, EMEA, DXC Technology
Gilles Guedj, General Manager, Insurance, South Europe, DXC Technology
Laurent LePicart, Product Manager, DXC GraphTalk, DXC Technology
Join DXC product experts to explore the commitments we’re making to help your business succeed, both now and in the future. In this session, we’ll review the DXC GraphTalk roadmap, and you’ll see enhancements in action! Most importantly, we’ll answer questions, gather your feedback and discuss how we work together to advance our solutions and services.
Breakout session | Reinsurance industry keynote: Enhancing long-term value and collaboration
Bjornar Evenshaug, Global Offering Manager, Reinsurance, DXC Technology
Andi Thomas, Global Product Manager, Reinsurance, DXC Technology
Indrajit “Indy” Sengupta, General Manager, Insurance & BPS - North, Central & Eastern Europe, DXC Technology
Join DXC reinsurance experts for a deep-dive into DXC Assure Reinsurance, the modernized reinsurance administration solution supporting all lines of business across assumed, ceded, general and life. You will learn about key technology improvements, new value-add features, deployment options, including SaaS/Cloud, and the hassle-free upgrade path from our heritage solutions. Attendees will see DXC Assure Reinsurance in action and learn how our new DXC Assure Reinsurance Centre of Excellence will enhance the customer experience.
12:00 p.m. – 1:00 p.m. | Breakout sessions | Product roundtable discussions
After a morning full of learning, it’s time to ask questions and share what’s on your mind. During interactive discussions, you’ll connect with peers using the same products as you, including:
- Broking: Brokasure Desktop, Brokasure Enterprise, DXC Assure Broking, Global XB
- Commercial & Specialty: DXC Assure Commercial and Specialty, Genius, Iris, Xuber Enterprise and Xuber for Insurers, including Open Box/Co
- Integral, Life/400 and VP/MS
- DXC GraphTalk and VP/MS
- Reinsurance: DXC Assure Reinsurance, Elgar, GLOBAL XLPro, SICS, Xuber Enterprise
1:00 p.m. – 2:00 p.m. | Lunch and networking
Continue conversations with your peers and DXC team members over lunch.
2:00 p.m. – 2:30 p.m. | General session | Attack & Respond: Changing cyber strategies, what’s new?
Mark Hughes, President, Security, DXC Technology
Paul Tumelty, Regional Consulting Leader, UK and Ireland, Mandiant Consulting
Learn from organizations that are on the front lines of defending networks and responding to threats every day. Experts from DXC and Mandiant/Google will focus on changes in adversary behaviors and different approaches to cyber strategies. We will share recently observed attack trends and share learnings to help you gain awareness and better prepare to protect your business.
2:30 p.m. – 3:15 p.m. | General session | Perspectives on the journey to modernisation
Michael Felder, Product & Engineering Director BM & Contracts, Swiss Reinsurance Company Ltd
Neena Patel, Head of Technology - ReCIC, Liberty Special Markets
Marc Wouters, Chief Transformation Officer, Baloise Insurance
Hosted by Annmarie Fini, Vice President, Customer Experience and Global Markets, Insurance Software & BPS, DXC Technology
Additional speakers coming soonHow are insurers modernising their businesses to compete more effectively and stay relevant amidst dynamic market conditions? During a series of fireside chats, we’ll explore this question with insurance leaders. You’ll gain actionable insights from other executives who are transforming their businesses – and our industry!
3:15 p.m. – 3:35 p.m. | Break
3:35 p.m. – 4:10 p.m. | General session | Artificial Intelligence: Innovations and impacts
Phillip Ehlen, Director, Insurance Solutions, DXC Technology
Kal Kanev, Director, Global AI Practice, DXC Technology
Employing artificial intelligence (AI) to solve business challenges isn’t new; however, AI innovations are rapidly expanding and evolving, and businesses must determine how to leverage new technology. From data mining to deep learning, large language models to generative AI, this thought-provoking session will explore AI innovations – and potential impacts.
4:10 p.m. – 4:50 p.m. | General session | Insights and innovation from the modernisation of the London Market
Louise Day, Chief Operating Officer, International Underwriting Association
Chris Halbard, Chief Executive Officer, London Insurance Market Joint Ventures
Alvaro Montenegro, Product and Technology Director, DXC Technology
Hannah Kate Smith, Global Operations & Engagement Director, Lloyd’s
Hosted by Natanje Holt, Software General Manager, DXC Technology
Modernising the largest insurance market in the world is no small undertaking. Moving messaging and processes toward a data-first approach, Blueprint Two is the largest transformation program that the insurance market has seen. During this session, we’ll explore this multi-year program impacting and requiring change for all of the market participants and discuss insights for the insurance industry as a whole.
4:50 p.m. – 5:00 p.m. | Closing remarks
Mark Broadhurst, Managing Director, Insurance, Europe, DXC Technology
5:30 p.m. – 9:30 p.m. | Networking reception and dinner
Continue making connections during our evening event at the Andaz London Liverpool Street, filled with meaningful conversations and exceptional cuisine.